Guarantees and Warranties
All our products come with at least 1 year's guarantee. Some have a lifetime guarantee! We have listed the guarantees available under each brand.
Aposto - 1 year guarantee
Bron - 1 year guarantee
CrushGrind® - Lifetime guarantee on the mill mechanism; 12 month guarantee on the mill body
Demeyere - John Pawson, Atlantis, Apollo and our chosen Frying Pans 30 years guarantee (10 years for professional use) on all pans except non stick where there is a 5 year guarantee (0 years for professional use)
Emile Henry Flame
Epicurean - 1 year guarantee
Gilberts - 1 year guarantee
Gustav Emil Ern - 1 year guarantee but it is worth coming back to us to try after the 1 year has passed
Herstal - 1 year guarantee
Kuchenprofi - 1 year guarantee
Live - 1 year guarantee
Marcato - 2 year warranty for home use
Mauviel M Heritage - 25 year guarantee
Moha - 1 year guarantee
Paderno Grand Gourmet - Limited lifetime warranty - limited to manufacturing defects
Peel Appeal - 1 year guarantee
PEJ - 1 year guarantee
PEUGEOT - Lifetime guarantee on the mill mechanisms; 12 month guarantee on the mill body
Po - 1 year guarantee
Scandinavian Design House - 1 year guarantee
SKK Premium Plus and SKK Induction 5 year guarantee on the non stick coating
Lifetime guarantee not to warp or buckle (excludes commercial use)
Soho Spices - 1 year guarantee
Solicut - 1 year guarantee, although it is worth coming back to us after this date as the manufacturers do extend this period on occasions
Swiss Diamond - Lifetime Warranty no less! The non stick will perform just as well even if you scratch the surface
Tovolo - 1 year guarantee
Triangle - 1 year guarantee
Trudeau - give a lifetime warranty
Westmark - 1 year guarantee
Zassenhaus - 25 year guarantee on their mill mechanisms, 1 year on the mill body
Guarantees Exclude Misuse
Like all guarantees, our products will not be covered if you misuse them by accident or design! For example, in the PEUGEOT mills, misuse could include putting in the wrong ingredient e.g. salt in a pepper mill, or using a scouring pad on a lacquered surface. Please follow all advice provided for product care and use, and take care where you store and how you clean your purchase.