Our Delivery Service
UK Delivery Charges
Free delivery on all orders over £30 delivered to a UK mainland address.
Deliveries on all orders under £30 delivered to a UK mainland address is £4.95
Deliveries to Northern Ireland, Scottish Highlands and Scottish Isles, Isle of Ma, Isles of Scilly and Channel Islands:
- these are subject to a surcharge which depends on weight - we ask you to agree our quote before charging you
- orders over £30 will receive a £4.95 discount off the surcharge
UK Delivery Times
We aim to deliver almost all UK mainland orders within 3 working days of their being received.
If ordering out of office hours (which are Monday to Friday 9am - 5pm), please take the next office day as the start time for this 3 day estimate.
Very occasionally, the 3 day target is not met. Whilst we do our very best, we do not guarantee a 3 day service. Please let us know immediately if it has not taken place.
UK Delivery Next Day
We offer a guaranteed UK mainland next day delivery for an extra £10.
Orders need to be placed by 12 noon.
Please phone to use this service or add "Next Day" at the checkout.
Delivery to non UK mainland addresses will be despatched the same day as they are ordered - if the order is placed before 12 noon - but delivery could take 2 days on the next day service. This is not a guaranteed service. It guarantees same day despatch only.
Signed for Delivery
We only deliver when the goods are signed for, unless you give specific instructions as to where something can be left. If you have given instructions that goods can be left without being signed for, then, we are sorry, but we cannot be responsible if items go missing once delivered.
International Orders
Please phone for carriage charges and delivery details.
Receiving a Delivery
Please check the contents of your delivery straight away. Whilst damage or discrepanciest are rare, please report them to us straight away and keep the packaging. If there is obvious packaging damage, please sign for "damaged packaging" at the time of receipt.